Home Work Company   News Company  
 
 
Press Releases
VAMCOMment
Archives
 
 
 
     
    12/17/1998
    What Response Time Says About You
     
   
Would you ever ignore voice mail messages left at your company that came as responses to a published number created to handle inquiries from sales prospects? Then why do so many companies ignore or respond very slowly to e-mail inquiries.

More and more companies are publishing e-mail addresses to handle inquires without considering standards for response time. Users of e-mail are looking for the same rapid response time as a phone inquiry, if not faster.

Delayed response time leaves consumers with a negative perception of how important customer service is to the company. Remember to treat e-mail inquires as urgently as phone mail or you will be left behind. For more ideas on how you can improve customer service e-mail Jess Gregory at jess@vamcom.com
For more information contact:
 
 
     
 
  © Vamcom Advertising. All Rights Reserved. | Privacy Policy | Terms of Use | Site Map